Here you can find useful links. Please keep in mind that information may change quickly.
Requests for urgent assistance within Ukraine
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- For urgent help on the ground in Ukraine, our partner Vostok SOS has set up a telephone hotline (Ukrainian/Russian):
https://vostok-sos.org/pro-nas/kontakty/ - Additionally, you can fill in this form.
- For urgent help on the ground in Ukraine, our partner Vostok SOS has set up a telephone hotline (Ukrainian/Russian):
Information on fleeing to the European Union
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- Information from the European Commission:
in English | українською | на русском
- Information from the European Commission:
Legal information for Germany
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- If you have Ukrainian citizenship, you can legally stay in Germany for up to 90 days without a visa. You do not need to apply for asylum. The EU interior ministers have decided that you can be recognised as a war refugee in a simplified procedure according to § 24 AufenthG. If you want this, you can register as a war refugee.
- Information website of the Federal Ministry of the Interior and Home Affairs
auf Deutsch | українською | на русском | in English - Information from the NGO Pro Asyl e.V.
auf Deutsch | українською | на русском | in English - Further useful information (Handbook Germany)
auf Deutsch | українською | на русском | in English
Transportation
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- General advice to prevent human trafficking:
Do not give anyone the originals of documents; store copies of your documents in different places. Do not agree to any work of dubious nature; do not borrow from strangers, keep in touch with relatives, keep in mind emergency numbers: EU assistance – 112If possible, do not travel alone. If you are traveling in private cars, inform relatives or friends, send them a photo of the number plate.
- Trains in Poland, Slovakia, the Czech Republic, Hungary, Germany, France and the Netherlands are free for people with Ukrainian identity documents.
- Information from Deutschen Bahn
auf Deutsch | українською | на русском | in English
- General advice to prevent human trafficking:
- For help with transport within EU, you may use this telegram bot from Vitsche Berlin
https://t.me/VitscheTransportBot - Information on waiting time at UA borders
Accomodation in Germany
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- Platform to find private accomodation in Germany:
https://unterkunft-ukraine.de/request - In Germany, state accommodation is organised on the communal level. Please speak to the local aid organisations for further information.
- Platform to find private accomodation in Germany:
Information for vulnerable groups
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- Free counselling for persons without Ukrainian citizenship
https://www.migrationsrat.de/beratungsstellen-fuer-drittstaatsangehoerige-aus-der-ukraine/ - BIPoC
The African Network of Germany on Facebook
Hotline: +49 (0)176-45848430
Tubman Network - Queere Personen
Overview of queer support in Germany, Slovakia, Hungary and Armenia. Also includes psychosocial services. (Website in German)
https://www.queer.de/detail.php?article_id=41456 - Psychological support
Hotline for immediate help for Russian speakers: Doverija
Psychological help via chat (Whatsapp/Text Message): http://www.krisenchat.de/ukraine - Help for deaf refugees
https://www.deafrefugees.de/ - Refugees with HIV
https://www.aidshilfe.de/ukraine-hilfen-gefluechtete - Jewish Refugees
Information on immigration rules for Jews from Ukraine (German)
Hotline of the Central Council of Jews in Germany: +49-30-284456300 (German) or +49-30-284456305 (Russian)
E-Mail: gemeinde(at)zentralratderjuden.de
- Free counselling for persons without Ukrainian citizenship
Information about Switzerland
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- Information from Campax
auf Deutsch | in English | українською | на русском - Information from the Swiss Refugee Agency
auf Deutsch | українською | на русском
- Information from Campax
Informationen about the Netherlands
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- Information from the Dutch Refugee Agency:
Dutch | українською | на русском
- Information from the Dutch Refugee Agency:
Information about Poland
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- https://ukraina.grupagranica.pl (ua,ru,pl)
- https://www.gov.pl/web/udsc/ukraina (ua,ru,pl,en)